Azure Local Engineer

About the role - Full-time Microsoft Windows Server administration role providing Level 3 (L3) support for enterprise infrastructure across on-premises, physical, virtual and cloud environments. Key responsibilities - Install, configure, administer and optimize Windows Server infrastructure; deploy servers and manage dependencies between infrastructure services. - Diagnose production failures and performance issues; design Azure infrastructure solutions and troubleshoot Windows workloads on Azure and AWS. - Recommend infrastructure solutions and support migrations with minimum downtime and no data loss. - Manage backups, storage, antivirus, vulnerabilities and patching, including patch compatibility and compliance monitoring. - Lead incidents and escalations; perform root cause, trend, risk and impact analysis. Prepare, review, implement, test and roll back changes; participate in Change Advisory Board activities when required. - Maintain disaster recovery procedures, infrastructure documentation and configuration management database (CMDB) records. - Provide remote support using VPN, SSH, command-line tools and shell commands; collaborate with customers, vendors and cross-functional teams, and mentor Level 1/Level 2 engineers. Requirements - 7–10 years of Microsoft Wintel / Windows Server administration experience, with strong L3 troubleshooting, scripting and automation expertise. - Microsoft certification on the latest certification track and ITIL certification; strong knowledge of Incident, Problem, Change and Escalation Management. - Expert Windows troubleshooting covering crashes, no-boot conditions, memory leaks and sluggish or unresponsive servers; knowledge of Windows architecture, Registry, BIOS, CPU and memory. - Experience with CMD, Sysinternals, memory dump configuration and analysis, and User Mode and Kernel Mode troubleshooting. - Hands-on VMware ESXi, vCenter, vSAN, Site Recovery Manager, vMSC and Microsoft Hyper-V experience. - Strong Azure IaaS, PaaS, SaaS, security and compliance experience; working knowledge of AWS infrastructure. - Strong TCP/IP, DNS, DHCP, Active Directory and Group Policy knowledge; Microsoft SQL Server knowledge. MySQL is an added advantage. - Strong PowerShell and Python skills; experience with Ansible, Puppet, source control and CI/CD. - Enterprise-class data center experience, including physical server installation and physical and virtual infrastructure support. - Knowledge of backup, storage, antivirus, patch management, compliance and vulnerability assessment. - Ability to independently resolve high-volume, complex, single-technology and cross-technology incidents. - Strong analytical, research, problem-solving, customer-facing, communication, teamwork and leadership skills; ability to guide engineers and mentor colleagues. - Strong confidentiality and security awareness when handling customer credentials, keys and infrastructure information. - Willingness to travel to customer locations when required for setup, deployments and technical discussions.