Front Desk Receptionist

About the role Full-time, on-site Front Desk Receptionist / Clinic Coordinator role at Hilite Dental Clinic in Bengaluru, supporting Front Office / Patient Administration. Manage patient reception, appointments and daily front-office operations. Key responsibilities - Welcome patients and visitors; manage accurate check-in and check-out. - Coordinate with dentists and clinical assistants to maintain schedules and reduce waiting times. - Keep reception and waiting areas clean, calm and organised. - Handle calls, patient emails and walk-in enquiries politely; explain clinic timings, doctor availability and visit procedures. - Schedule, reschedule and confirm appointments; provide reminders and post-treatment follow-ups. - Collect payments, issue receipts and record daily transactions. - Maintain confidential digital and physical patient records, case sheets and consent forms. - Support data entry, scanning, billing documentation and correspondence; monitor stationery and supplies and report replenishment needs. Requirements - Preferably 6 months to 2 years of front-desk experience in a dental clinic, medical centre, diagnostic lab or hospital. Freshers with exceptional communication skills and a hospitality background are also welcome. - Fluent, polite English; working knowledge of Kannada or Hindi is a strong advantage. - Warm, empathetic and patient manner during busy clinic hours. - Basic typing and computer proficiency, including Microsoft Office / Google Workspace, and ability to learn clinic practice management software. - Courteous, organised and reliable, with professional grooming and conduct, punctuality and attention to detail.