Job description
About the role
Manage high-volume retail partner accounts and online storefronts in this full-time Key Account Manager role. Drive revenue growth, strengthen retail partnerships, improve product visibility, and coordinate efficient fulfillment while maximizing returns on promotional spend.
Key responsibilities
- Own revenue delivery for assigned retail platforms against annual operating plan targets.
- Build sales forecasts and inventory plans to support replenishment and partner visibility.
- Manage digital shelf performance, product merchandising, placement, product attributes, and catalog health.
- Work with fulfillment and distributor networks to reduce costs, streamline dispatch, and maintain high fulfillment rates across distribution centers.
- Develop joint business plans with category and merchandising teams, aligning trade spend with revenue goals.
- Lead monthly and quarterly business reviews, track performance, and resolve supply and operational bottlenecks.
- Plan trade promotions, category growth initiatives, and seasonal activations to improve shopper conversion.
Requirements
- Demonstrated experience managing enterprise retail accounts, quick-commerce partners, or modern trade relationships within consumer packaged goods.
- Strong analytical skills for interpreting point-of-sale data, conducting SKU-level analysis, and building tracking models in Microsoft Excel.
- Strong negotiation and commercial relationship skills to secure favorable terms and shared investments.
- Experience coordinating with warehousing, brand marketing, and regional distribution teams to resolve stock constraints.
- Consultative client servicing skills that balance customer satisfaction with brand margin and volume objectives.
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